![]() ![]() Take note of the version number at the bottom of the screen and cross-check with Amazon's help page.Īlternatively, you'll know it's out-of-date if you received this jarring message: "Your Kindle is unable to connect at this time. You can find out if your Kindle is on the latest version by going to Menu > Settings. Find out if your Kindle is up-to-dateįor users who stay connected to Wi-Fi, the update may have already installed. If you missed the March 22 deadline to get an over-the-air update, you'll have to update your device manually. Solution Put the device on charge and wait until it’s 50% or more before starting the updating process.If your Kindle was made in 2012 or earlier, Amazon wants your device to be on the latest version of its software. Updates require a download, two restarts and installation processes, there should be enough power left in the battery to perform all these tasks. Your device won’t update when your battery percentage is low. Once this is done, the update option will be accessible for you to update your device. If the update file was not found in the right directory folder (root directory not in any sub-folder) Solution Make sure to drag and drop the update file into the right directory folder (root directory not in any sub-folder). The update option will be greyed out if the update file did not transfer in a correct way. Update file was not transferred properly. Once it gets connected, tap Settings > Device Options > System Updates > Update to update your device. How to solve the kindle update problem Make sure your device is in a Wi-Fi range to connect. ![]() ![]() ![]() Many devices haven’t been able to update because they have no internet access. No or poor internet connection The Kindle HD tablet will automatically update itself once it’s connected to Wi-Fi. Below are a few possible outlined factors that could prevent your device from updating. Due to many unknown reasons, some are still using an outdated software version that fails to operate the kindle devices. Kindle fire update problems with kindle update? Here are the reasons why your device may not be updating? Most Kindle e-book users were supposed to update their devices by March 12, 2021. ![]()
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